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Valeria

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Contacto

Lima,Lima Province,Peru
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Competencias

Assertive communicationIntermediate

Demonstrated experience with Assertive communication.

EmpathyIntermediate

Demonstrated experience with Empathy.

Problem-solvingIntermediate

Demonstrated experience with Problem-solving.

Flexibility and adaptabilityIntermediate

Demonstrated experience with Flexibility and adaptability.

LeadershipIntermediate

Demonstrated experience with Leadership.

Educacion

International Business and Economics
Universidad Peruana de Ciencias Aplicadas - UPC
2019
Photography
Peruvian Chamber of Comerce
Completed 2021

Idiomas

enNative

Experiencia

Sales Associate

Gorsuch
2025

Delivered proactive sales support and personalized product recommendations to a high-end clientele., Conducted regular inventory audits and maintained stock organization in line with company standards., Trained and mentored new employees, ensuring seamless onboarding and consistent service quality., Achieved a record-breaking weekly sales performance, surpassing $40,000 in revenue., Developed and implemented strategic sales techniques, enhancing overall team performance., Contributed to the creation and delivery of sales training sessions focused on customer engagement and product knowledge.

Administrative Assistant

VLESS SAC
2023 - Present

Provided administrative support to ensure compliance with safety regulations, building codes, and civil defense requirements., Coordinated inspections and on-site visits with state and municipal safety inspectors., Maintained up-to-date records of all security systems, emergency exits, fire safety equipment, and signage compliance., Assisted in the preparation and submission of official documentation for regulatory audits and approvals., Monitored expiration dates of safety certifications and scheduled necessary maintenance or updates., Supported the logistics of safety training sessions and emergency preparedness drills., Collaborated with technical staff to update documentation following infrastructure changes or regulation updates., Handled internal and external communications related to safety procedures and compliance measures.

Customer Service and Sales Representative

Teleperformance
2023 - 2024

Managed product returns and exchanges., Prepared bilingual quotes and business proposals., Created reports and tracked customer cases., Provided customer follow-up and loyalty building., Resolved customer issues and inquiries., Evaluated and continuously improved customer service processes., Maintained and updated the customer database., Coordinated with other departments to resolve customer concerns.

Child Care

Au Pair - Independent
2022 - 2023

Encouraged children's independence and responsibility through daily activities., Maintained a safe, clean, and organized home environment., Supervised and assisted with homework and school projects., Planned and organized educational and recreational activities for children., Coordinated educational outings and field trips to enrich learning experiences., Managed emergency situations and made quick decisions to ensure children's safety., Created a warm and stimulating environment to support children's development., Applied positive discipline strategies and conflict resolution techniques., Fostered cognitive development through play-based learning activities.

Front of House Specialist

The Westin Riverfront - Stoke and Rye
2024 - 2025

Managed reservations and seating arrangements to optimize flow and guest satisfaction during peak hours., Warmly welcomed guests and provided personalized service to ensure a refined and memorable dining experience., Maintained an elegant and professional demeanor in a high-end, fast-paced environment., Collaborated with management and service staff to ensure seamless communication and service coordination., Addressed guest inquiries, special requests, and concerns with discretion and efficiency., Oversaw cleanliness and presentation of the front-of-house area to align with luxury standards., Assisted in organizing private events and VIP guest experiences.

Habilidades

Assertive communicationEmpathyProblem-solvingFlexibility and adaptabilityLeadership
Publicado en CazVid - 17 may 2026
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