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Andrea
Customer Service & Operations Specialist with diverse retail and logistics experience
Contacto
Competencias
Provided support and assistance to customers in retail and airport settings, ensuring service quality.
Handled sales, claims, inventory, and support functions across hospitality and retail sectors.
Managed documentation, system entries, and organizational tasks during internships and retail roles.
Supported visual teams and organized merchandise in retail environments.
Proficient in Office Management, SABRE-ICT, and CANVA for administrative and presentation tasks.
Educación
Idiomas
Resumen
Experienced in customer service, operations, and administrative roles across retail and logistics sectors, with a strong foundation in system tools and team support.
Logros Clave
- Managed passenger services, sales, and claims at Transvip SpA, demonstrating operational oversight
- Supported visual merchandising and inventory processes in retail environments at Falabella Retail
- Assisted quality control, administrative tasks, and supplier communications during internship at Andina del Sud
Experiencia
Airport Executive
In charge of sales and claims management, Management, Cash balance, Passenger service
Customer advisor
Customer service, Orientation in the sales room and at the cashier, Organization of merchandise in the sales room, Support to the visual team, Supporting management in daytime inventories
Intern
Support to quality executives, Sending vouchers to suppliers, Generate forms, itineraries and service checks, Entry of fee receipts to the Soptur system, Review of null files, Replacement at reception
Backroom assistant
Providing support to sellers, Receiving merchandise, Organizing the warehouse, Occasionally serving customers