Ulises - Software Developer with 5 years of full-stack experience in tech industry

Applied JavaScript extensively in developing interactive web features and client-side logic.

Utilized React framework to build modular, reusable components for web applications.

Developed backend APIs and server-side scripts using Node.js for scalable services.

Designed and optimized database schemas and queries to support application data needs.

Delivered technical support and account/billing assistance to clients in Colombia, Ecuador, Peru, and Chile., Specialized in configuring, repairing, and installing satellite internet services for individual and enterprise clients.

Promoted to the Enterprise Help Desk, where I provided dedicated support to enterprise-level clients, assisting them with network management and implementing efficient solutions for connectivity and infrastructure optimization., Contacted clients via email and phone to resolve system issues and ensure uninterrupted service, building strong relationships with VIP customers.

Assisting customers in planning their vacations.

Working close with AI developers to improve language learning machines models responses.