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Thomas

B2B Appointment setter, B2C Marketing call center agent

Contacto

Barquisimeto, Lara, Venezuela
Disponible en CazVid
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Competencias

Monday CRM

Demonstrated experience with Monday CRM.

GoHighLevel

Demonstrated experience with GoHighLevel.

Proven Jobs

Demonstrated experience with Proven Jobs.

Microsoft teams

Demonstrated experience with Microsoft teams.

Excel

Demonstrated experience with Excel.

Educación

Bachelors Degree, Software Engineering
Instituto Universitario Jesus Obrero
Completed 2023
Graduated as Bachelor in sciences
Colegio Modesta Bor.
Completed 2018

Idiomas

SpanishNative
EnglishFluent
JapaneseIntermediate

Resumen

B2B Appointment setter, B2C Marketing call center agent open to new opportunities

Experiencia

B2B Appointment setter, B2C Marketing call center agent

A-Teamwork
Apr 2024 - Jul 2026

Call center agent in charge of receiving inbound and making outbound calls to people interested in products such as car insurance, Affordable care act plans and other government benefits.. B2B appointment setter for “Call-wave”, a business solution for scaling calls volume by 10x using bilingual agents and AI, all aimed at small to medium sized companies.

Virtual Assistant & Document Validation Specialist

DOV Marketing
Jun 2024 - Feb 2025

Managed and validated client documents for house remodeling projects, ensuring accuracy and compliance.. Communicated with clients and partnering companies to verify information and resolve discrepancies.. Maintained organized records of client interactions and document statuses in the CRM system.

Virtual Assistant & Customer Service Representative

BDCatalyst LLC.
Jan 2024 - Jun 2024

Assisting clients with document validation for vehicle purchases, ensuring all paperwork was complete and accurate.. Coordinated with dealerships and clients to confirm appointments and update records in the CRM, Provide timely follow-ups to address client inquiries and document-related issues.

Virtual Assistant & Customer Service Representative

JD Restorations.
Nov 2021 - Jan 2024

Virtual assistant and debt collector in charge of managing an excel-like CRM containing all of the claims with pending invoices, in charge of calling the insurance companies and inquiring about the status of the claim or check if the claim if ready to be pay and reach a mutually beneficial amount.

Sales Representative.

Atlantic International University.
Aug 2018 - Sep 2020

Sales representative in charge of contacting prospects in the international sales department, enrolling leads in a new career path for an Online university, constantly negotiating amounts to pay and managing payment plans.

Habilidades

Monday CRMGoHighLevelProven JobsMicrosoft teamsExcel
Publicado en CazVid - 21 oct 2026
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