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Thabang
Hospitality professional with 10+ years of diverse F&B experience
Contacto
Competencias
Delivered personalized guest experiences, ensuring high satisfaction levels in hospitality settings.
Led and managed teams up to 30 staff members, overseeing shifts, training, and operational performance.
Prepared and served beverages and cocktails, maintaining quality standards in diverse venues.
Managed stock control, cash handling, and order processing to ensure operational efficiency.
Ensured compliance with hygiene and safety regulations across multiple roles in food and beverage service.
Educacion
Idiomas
Resumen
Skilled in beverage service, staff supervision, stock management, and ensuring food safety standards, with extensive experience in fast-paced and high-volume hospitality environments, including cruise ships and premium venues.
Logros Clave
- Supervised up to 30 staff members, managing stock, cash handling, and service quality during high-volume shifts.
- Provided beverage service on international cruise ships, upselling premium brands and ensuring customer satisfaction.
- Ensured food safety standards and hygiene compliance across multiple roles in fast-paced hospitality environments.
Experiencia
Bar Utility
Provided professional beverage service to international cruise ship guests., Prepared cocktails and beverages, promoted drink specials, upsold premium brands, maintained clean bar areas, and complied with hygiene and safety regulations.
Shift Supervisor
Supervised staff shifts, delegated tasks, ensured safety compliance, managed stock and materials, opened and closed operations, and resolved workplace issues.
Food & Beverage Supervisor
Supervised 10–30 staff members per shift, managed stock control, cash handling, staff training, and ensured smooth service during high-volume operations.
Customer Service Consultant
Delivered fast and friendly customer service, processed orders and payments, maintained food safety standards, and supported team members during peak periods.
Bartender
Prepared and served beverages, managed bar stock and cash handling, and maintained cleanliness and service standards.
Bartender
Worked in an upmarket hospitality environment, prepared cocktails, and maintained bar presentation.