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Steven
Human Resources Intern
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Contacto
Competencias
Provided courteous and professional service while handling customer inquiries, complaints, and escalations.
Managed office tasks such as filing, mail delivery, and maintaining organized workspaces.
Created and updated spreadsheets for tracking HR and office information.
Actively listened and effectively managed customer and employee issues to ensure satisfactory outcomes.
Utilized Microsoft Office and video editing tools to support work tasks and communication.
Educación
Idiomas
Resumen
Experienced in handling customer inquiries, managing office operations, and supporting HR functions, with bilingual language skills.
Logros Clave
- Created and maintained tracking spreadsheets using MS Excel for HR documentation.
- Handled customer inquiries and resolved complaints with empathy, improving customer loyalty.
- Assisted HR with clerical duties and communication of company policies to employees.
Experiencia
Human Resources Intern
Filed paperwork, sorted, and delivered mail, maintaining office organization., Assisted the HR department with clerical duties and answered phone inquiries., Created and updated tracking spreadsheets using MS Excel., Communicated new company policies to employees and gathered feedback to improve...
Customer Service Representative
Handled customer inquiries and issues courteously and professionally., Managed high-stress situations effectively, maintaining professionalism under pressure., Resolved customer complaints with empathy, increasing loyalty and repeat business., Actively listened to customers and escalated major...