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Sonya
Claims Assessor
Contacto
Competencias
Demonstrated experience with Attention To Detail.
Demonstrated experience with Time Management.
Demonstrated experience with Easily Adaptable.
Educación
Idiomas
Resumen
Claims Assessor open to new opportunities
Experiencia
Claims Assessor
Assessed claims against policy terms and conditions. Validated policy status and claim eligibility. Calculated claim payments. Identified fraud indicators and referred suspicious claims. Managed complaints and insurer queries. Generated approvals, declines and NTU communications. Assisted with staff training, testing and Afrikaans support
Claims Consultant
Managed insurance claims. Negotiated settlements. Liaised with insurers and assessors. Handled documentation and customer communications. Escalated claims beyond mandate
Claims Administrator
Processed and administered claims. Obtained supporting documentation. Managed claim intimation and tracking. Handled customer queries and complaints. Issued claim correspondence
Client Service Administrator
Processed policy amendments. Beneficiary changes. Cessions and policy servicing requests. Assisted clients with policy enquiries
Card Service Agent
Resolved customer queries. Handled complaints and escalations. Supported team administration and reporting