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S

Silvia

Customer Service Associate with strong communication and problem-solving skills

Contacto

São Carlos, São Paulo, Brazil
Disponible en CazVid
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Competencias

Microsoft OfficeIntermediate

Utilized Word, Excel, and PowerPoint for data management, reporting, and presentations.

SolidWorksBeginner

Applied SolidWorks for basic design tasks in technical projects.

Critical ThinkingIntermediate

Assessed and responded to customer issues, ensuring efficient problem resolution.

Communication SkillsAdvanced

Handled calls and communicated effectively in English, both verbally and in writing.

Database ManagementBeginner

Managed internal data and information systems to support operational needs.

Educacion

Metallurgical Engineering
UIS
Completed 2025
Academic exchange
Universidade de São Paulo
Completed 2023
Study visit to Germany (DAAD)
Friedrich-Alexander-Universität Erlangen (FAU)
Completed 2024

Idiomas

EnglishAdvanced
SpanishNative
PortugueseIntermediate

Resumen

Detail-oriented customer service associate experienced in handling diverse customer needs, managing internal operations, and utilizing technical tools like Microsoft Office and SolidWorks. Adept at multitasking and communication, committed to delivering quality support in fast-paced environments.

Logros Clave

  • Handled customer inquiries and complaints effectively at Piggly Wiggly, ensuring service quality.
  • Developed proficiency in Microsoft Office and SolidWorks, applying technical skills in various tasks.
  • Managed internal issues and multiple tasks simultaneously, demonstrating adaptability and soft skills.

Experiencia

Customer Service

Piggly Wiggly
2022

Habilidades

Microsoft OfficeSolidWorksCritical ThinkingCommunication SkillsDatabase Management
Publicado en CazVid - 17 may 2026
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