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Sherlyn
Customer Service Representative
Contacto
Competencias
Handled customer inquiries, complaints, and billing issues efficiently and professionally.
Utilized Customer Relationship Management tools for documenting interactions and managing data.
Used Microsoft Office applications for communication, documentation, and record keeping.
Demonstrated adaptability, multitasking, empathy, and patience in fast-paced environments.
Educación
Idiomas
Resumen
Dedicated customer service representative with over 4 years of experience in client support, complaint resolution, and data management, committed to enhancing customer satisfaction and operational efficiency.
Logros Clave
- Provided high-quality customer service to a large volume of clients at Qualquan
- Achieved consistently high customer satisfaction ratings, exceeding performance targets
- Utilized CRM tools to document customer interactions and support service improvement
Experiencia
Customer Service Representative
Proficient in handling customer inquiries, complaints, and billing issues with professionalism and efficiency.
Customer Service Representative
Provided high-quality customer service to a large volume of clients., Achieved consistently high customer satisfaction ratings, exceeding performance targets., Utilized CRM tools to document customer interactions, manage data accurately, and support continuous service improvement., Demonstrated...