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Shekera
Assistant Director of Public Areas
Contacto
Competencias
Demonstrated experience with Hospitality Operations.
Demonstrated experience with Team Leadership.
Demonstrated experience with Guest Experience.
Demonstrated experience with KPI Management.
Demonstrated experience with Staff Training.
Educación
Resumen
Assistant Director of Public Areas open to new opportunities
Experiencia
Assistant Director of Public Areas
Lead public areas operations ensuring luxury cleanliness and presentation standards. Manage inspections, team performance, and guest service delivery. Implement SOPs, KPIs, and quality assurance systems
Executive Assistant
Provided executive-level administrative and operational support. Coordinated meetings, reports, schedules, and departmental communication
Operations Director
Oversaw operations across four locations (Nassau & Freeport). Managed customer relations and team development
Assistant Manager
Managed Public Areas and Housekeeping Department. Oversaw employee scheduling and performance. Supported guest experience and conducted interviews
Resort Director
Directed full resort operations across all departments: Front Desk, Housekeeping, Security, Food & Beverage, and external contractors. Managed Accounts Receivable/Payable, Payroll, NIB contributions, HR functions, and legal matters. Prepared yearly budgets and monthly financial reconciliation
Church Secretary
Managed administrative operations, scheduling, and record-keeping. Supported organizational activities and communication
Customer Service Representative
Delivered frontline customer service. Worked in Baggage and Operations Departments
Casino Cage Cashier
Managed cash transactions and ensured compliance with financial procedures