Experienced in customer support, quality, and business analysis with over 10 years in the field. Skilled in fast learning, multitasking, and team leadership.
Provided support and solutions to customers, ensuring satisfaction and retention.
Assessed service quality and implemented improvements to enhance customer experience.
Analyzed customer data and service processes to identify opportunities for efficiency.
Led teams in customer service settings, fostering collaboration and performance.
Managed multiple responsibilities effectively in fast-paced environments.