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SARATH
Independent Farming
Contacto
Competencias
Demonstrated experience with Voice support.
Demonstrated experience with Customer service.
Demonstrated experience with Technical troubleshooting.
Demonstrated experience with Product compatibility guidance.
Demonstrated experience with Ticket handling.
Educación
Resumen
Professional profile
Experiencia
Independent Farming
Currently managing own agricultural/farming activity. Managing day-to-day farm operations independently, including planning and resource coordination
Medical Representative
Promoted and sold pharmaceutical/medical products to healthcare professionals and institutions. Built and maintained long-term client relationships with doctors, pharmacies, and hospitals. Achieved sales targets through consistent follow-up and product knowledge
Customer Service & Delivery Coordination
Courier / Logistics Industry — handled consignments for TNT, DHL, and Eastern Air networks. Coordinated delivery schedules and tracked shipments across TNT, DHL, and Eastern Air networks to ensure timely customer delivery. Handled customer queries regarding shipment status, delays, and delivery issues. Liaised between customers and delivery operations to resolve service concerns promptly
Technical & Customer Support Representative
US dealer network, 25+ outlets — mobile phone & camera products. Provided phone-based technical support and customer service for a US retail dealer network spanning 25+ outlets. Specialized in product compatibility guidance across mobile devices and camera equipment/accessories. Diagnosed and resolved customer technical issues, escalating complex cases as needed. Delivered consistent, professional service supporting customers across the United States
Quality Assurance & Quality Control
Monitored and reviewed processes/output against defined quality standards. Identified deviations and coordinated corrective actions to maintain consistency. Maintained quality documentation and reporting in line with company procedures
Customer & Technical Support Representative
Handled inbound customer queries related to listings, accounts, and service issues. Provided clear guidance to customers, resolving concerns on first contact where possible. Maintained accurate records of customer interactions