Experienced in customer service, banking transactions, and technical support across multiple industries.
Experienced in addressing customer inquiries, resolving issues, and ensuring positive experiences in various industries.
Proficient in handling banking transactions, advising on products, and supporting financial services.
Skilled in phone, email, and chat support, with a focus on empathetic and clear communication.
Supported technical and service-related inquiries in telecommunications and gaming platforms.
Emtelco
Phone call support of UNE telecommunications company services, such as complaints and claims, billing, sales, maintenance services, etc.
SOE terminados y argollados
Be part of the process of finishing lithographic products, operate the different machines for this, also receive calls, attend customers, place orders
Banco Caja Social
Learning of the different roles in an office of a banking entity, such as cashier, assistant, main teller: handling of transactions, billings, taxes, withdrawals, checks, handling large sums of cash., Role of post-sale services advisor, resolve concerns and difficulties with the bank's...
Konecta
Commercial and financial advisor for a Bancolombia preferential line for high value customer segment., Phone/email support, billing, conflict resolution, sales and customer service.
Technology in industrial design
Industrial design engineering student
Personal marketing skills and social and labor training
Technician in commercial advice and operations of financial entities
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Engaged in sales activities for banking and telecommunications products, understanding customer needs.
Concentrix
Service representative and assistance, Ticket and chat customer service support to Supercell games players, offering assistance to various types of players across different titles., Responsibilities included addressing inquiries related to game accounts, resolving billing issues, and offering...
