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Santiago

Customer Service & Translator with 5 years of multilingual support

Video resume

Customer service sales and translator
“I work as an interpreter and customer service representative, specializing in English and Spanish. My role includes assisting clients, supporting customer retention, and contributing to sales by providing excellent communication and service.”

Contacto

New York, New York, United States
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Delivered exceptional customer support across various industries including hospitality, healthcare, and telecom.

Translation & InterpretationAdvanced

Provided translation and interpretation services in English and Spanish for legal, healthcare, and corporate sectors.

Sales SupportIntermediate

Supported sales teams with client data entry, product knowledge, and customer relationship management.

Hospitality ReservationsIntermediate

Managed hotel reservations and customer inquiries, maintained inventory, and coordinated with clients and staff.

CRM & Software ToolsIntermediate

Utilized CRM software, Microsoft Office, and other proprietary tools for sales, bookings, and data management.

Educacion

Graduado de la escuela secundaria
Gorge Washington, H.S. NYC.
Completed 1991
Gestión Empresarial
Interboro Institute
Completed 2001

Idiomas

EspañolFluido
InglésFluido

Resumen

Experienced in providing customer service, translation, and sales support with fluency in English and Spanish, seeking opportunities to utilize communication skills.

Logros Clave

  • Provided interpretation for healthcare, legal, government, and corporate clients.
  • Managed hotel reservations, inventory, and customer queries at Reserva Internacional Alorica Orlando.
  • Supported sales teams in product knowledge, client data management, and international shipment processes at Optech USA and Stream Global Services.

Experiencia

Intérprete

MemoQ
2021 - 2024

Intérprete para el Seguro Social, Cisco, atención familiar de Nueva Jersey, tribunal legal, salud brillante, medicina, gobierno, Kaiser y PSC&G.

ESPECIALISTA

RESERVA INTERNACIONAL ALORICA ORLANDO
2018 - 2020

Especialista en Reservas para clientes y prospectos potenciales., Proporcionar reseñas de excelente servicio al cliente de 5 estrellas., Manejo del Registro de numerosos hoteles bajo el paraguas de la Compañía., Disponibilidad de habitaciones con descripción completa del diseño, ubicaciones y...

EJECUTIVO ESPECIALISTA EN VENTAS

OPTECH USA, INC.
2015 - 2017

Representante Ejecutivo de Ventas, con conocimiento de producto de una gran cantidad de inventario, solucionador de problemas, adquiriendo una destacada satisfacción del cliente., Asistir al Gerente General en temas de marketing y ventas., Ingresar y mantener datos para todos los pedidos de los...

EJECUTIVO ESPECIALISTA EN VENTAS

STREAM GLOBAL SERVICES INC.
2009 - 2015

Servicio al cliente internacional para titulares de cuentas de radio Sirius XM., Representante de ventas de élite para cuentas nuevas, cuentas existentes, conversión de malentendidos de facturación desde la cancelación hasta el cierre del trato., Potenciador del rendimiento, cuota sobre el...

Encargado de almacén

THE HOME DEPOT IN BRIDGEWATER PROMENADE
1997 - 2022

Habilidades

Customer ServiceTranslation & InterpretationSales SupportHospitality ReservationsCRM & Software Tools
Publicado en CazVid - 17 may 2026
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