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Sandra
Branch Manager with Leadership and Multilingual Customer Service Experience
Contacto
Competencias
Applied problem-solving skills in handling customer and operational challenges across roles.
Proactively identified opportunities to improve service and operational efficiency.
Utilized English and French in teaching and customer service roles to serve diverse clientele.
Handled data management and reporting tasks using Excel in various roles.
Provided support and assistance to clients in call center and service settings.
Educacion
Idiomas
Resumen
Experienced professional with a background in managing operations, delivering bilingual support, and teaching English and French. Skilled in problem-solving, proactive service, and leveraging multilingual abilities to serve diverse environments.
Logros Clave
- Managed daily operations and team at Credit-cell, overseeing customer interactions and workflow.
- Provided bilingual support as an agent at Teleperformance, handling diverse customer inquiries.
- Taught English and French at multiple institutions, enhancing students' language proficiency.