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Sandra
Accounts Payable/Receivable Associate/Receptionist
Contacto
Competencias
Demonstrated experience with Invoice processing.
Demonstrated experience with Accounts reconciliation.
Demonstrated experience with Customer invoicing.
Demonstrated experience with Vendor management.
Demonstrated experience with SAP software.
Educación
Resumen
Accounts Payable/Receivable Associate/Receptionist open to new opportunities
Experiencia
Accounts Payable/Receivable Associate/Receptionist
Reviewed vendor invoices, matched them to purchase orders, obtained payment approvals, and processed outgoing disbursements via checks, ACH, or wire transfers to ensure timely payments.. Accounts Receivable-Collecting overdue payments past there terms on individuals or businesses via phone, email, or mail. While negotiating settlements, investigate discrepancies, apply payments and maintain records and maintain professional customer relationships.. Reconciled ledgers and vendor statements monthly, tracked cash applications, and prepared reports to facilitate month-end close and audit processes.. Served as primary contact for vendor inquiries and resolved customer billing issues, ensuring effective communication and timely responses.. Managed front desk operations, coordinated communications, and provided administrative and customer service support to improve visitor experience.
Dock Worker/Pallet Wrapper
Secured and wrapped finished pallets with stretch film or shrink wrap using automated machinery and manual methods to ensure load integrity during transport.. Inspected loaded goods for accuracy, weight distribution, and damage before wrapping, contributing to quality assurance in shipping operations.. Organized completed pallets and inventory into designated loading or staging zones, enhancing efficiency in shipping processes.. Attached labels to packages for identification, verified that packing slips and header labels are properly attached and highly visible.. Maintain a clean work area, keeping wrapping equipment free of excess plastic strictly following OSHA safety protocols.
Customer Service Representative
Resolved customer inquiries and issues, improving customer satisfaction through effective problem-solving.. Handled escalated calls efficiently, achieving satisfactory resolutions for customers and supporting company objectives.. Coordinated with logistics to expedite delivery, reducing wait times for customers.. Entered customer product requests into SAP, facilitating accurate invoicing for timely shipment.
Caregiver/Work From Home Agent
Provided companionship and emotional support, contributing to improved emotional well-being for a patient.. Coordinated transportation services, ensuring timely arrivals to appointments and alleviating patient stress.. Demonstrated initiative by proactively identifying and completing tasks to enhance patient care., showcasing self-motivation and commitment to care.. Creating invoices for payments, faxed, emailed, scanned, handled phone calls, prepared P & L for quarterly & yearly taxes.
Dock Clerk
Coordinated with drivers to ensure timely dock operations and deliveries.. Checked in drivers and efficiently dispatched shipments using Red Prairie while completing order picking in SAP.. Printed bill of lading to ensure documentation accuracy and confirmed catch weight, ensuring complete paperwork for inbound and outbound shipments.. Processed incoming and outgoing shipments efficiently at OCS logistics.. Maintained accurate inventory records using warehouse management system Red Prairie to support seamless operations.
Customer Service Representative
Answered 80 customer calls daily, resolving queries to enhance customer satisfaction.. Liaised between customers and sales team, facilitating communication and addressing customer needs to improve service delivery.. Processed payments via credit card, checks, discounts, and chargebacks, ensuring adherence to compliance procedures and minimizing errors.. Processed sales orders, purchase orders via fax, email, phone, and mail in SAP in accordance in SAP accordance with established procedures and standards.. Supported sales team with quotes and delivered product knowledge to customers while efficiently processing RMAs.. Followed up with clients to collect payments on overdue accounts.. Coordinated with carriers to streamline logistics operations.