Samantha - Data Analyst with 5+ years of experience in financial services

Applied statistical techniques and tools to extract insights from complex datasets within the finance domain.

Developed and optimized queries for large databases to support reporting and analysis functions.

Created dashboards and charts for executive reports and operational monitoring using tools like Tableau.

Automated data processing tasks and built predictive models to support forecasting activities.

Directly interacted with all VIP clients before and during their stay, Conducted sales activities, Provided exceptional customer service, Managed Butler Services department, Coordinated special requests and amenities, ensuring accurate execution across all involved departments, Supervised housekeeping services for all suites and VIP clients, Oversaw Food and Beverage services for all suites and VIP clients, addressing allergies, food restrictions, and special requests, ensuring proper handling and delivery of services, Developed weekly and monthly training programs, Created and implemented weekly and monthly sales strategies and targets, Prepared and submitted daily, weekly, and monthly departmental reports, Assistance and payroll of my department

Provided customer service to direct providers and clients, Conducted sales activities for American and Canadian properties, Coordinated transfers of American and Canadian properties