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R

Rui

Data Analyst with 3+ years of experience in analytics and reporting

Contacto

Heredia, Heredia Province, Costa Rica
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Competencias

Data InterpretationAdvanced

Applied data interpretation skills to extract insights and support reporting activities.

ReportingAdvanced

Developed structured reports to support business decision-making processes.

Customer Relationship ManagementAdvanced

Managed customer interactions, addressing issues related to billing and service efficiently.

English CommunicationAdvanced

Demonstrated strong communication skills in cross-functional teamwork and customer interactions.

Microsoft ExcelAdvanced

Utilized Excel for data analysis, reporting, and managing datasets effectively.

Educacion

High School Diploma
Liceo Los Lagos

Idiomas

EnglishB2

Resumen

Experienced Data Analyst with a background in analyzing datasets, generating reports, and collaborating across teams. Skilled in communication, data interpretation, and customer relationship management, with a focus on accuracy and insights.

Logros Clave

  • Analyzed and interpreted datasets to identify trends, supporting data-driven decision making.
  • Supported business decisions through structured reporting and high data accuracy.
  • Collaborated with cross-functional teams to facilitate insights and improve processes.

Experiencia

Data Analyst

Accenture
January 2025 - Present

Analyze and interpret datasets to identify trends and insights., Support business decisions through structured reporting., Ensure high accuracy and attention to detail in data processing., Collaborate with cross-functional teams in English.

Customer Service Representative

Concentrix
February 2024 - January 2025

Managed inbound and outbound calls in high-volume environment., Resolved billing and service-related issues efficiently., Maintained high customer satisfaction and quality standards., Demonstrated multitasking and communication skills in English.

Habilidades

Data InterpretationReportingCustomer Relationship ManagementEnglish CommunicationMicrosoft Excel
Publicado en CazVid - 17 may 2026
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