Rosmery is a proactive and creative individual with over 3 years of experience in telephonic debt collection and customer service. Currently pursuing higher education in accounting, she excels in problem resolution, communication, and client relations, aiming to contribute effectively to organizational success.
Ability to identify issues promptly and implement effective solutions efficiently.
Providing high-quality support to clients, ensuring satisfaction and retention.
Clear and professional communication via phone and written correspondence.
Managing multiple debt accounts and documentation with accuracy and timeliness.
Fundación Dominicana de Desarrollo
Realizar gestión de cobros vía telefónica. Gestión de cobros vía minimensajes. Elaborar cartas de saldo y referencia
Educación Media
Contabilidad
Educación superior
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