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R

Rosa

Customer Support Specialist with 5+ years in client service and office administration

Contacto

Tlajomulco de Zúñiga, Jalisco, Mexico
Disponible en CazVid
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Competencias

Customer ServiceExpert

Extensive experience assisting clients with banking and service inquiries, ensuring clear communication and client satisfaction.

Office AdministrationAdvanced

Performed data entry, filing, call handling, and managing confidential records for a government department.

Technical SkillsIntermediate

Proficient in Microsoft Office Suite and Internet tools applied in support roles and administrative tasks.

Customer SupportExpert

Provided tailored support in reservation services and client inquiries across different industries.

Educacion

Associates Degree
Sierra Nueva High School

Idiomas

EnglishFluent
SpanishFluent

Resumen

Dedicated customer support specialist with proven expertise in banking, reservation support, and medical office administration. Skilled in client communication, record management, and using MS Office tools to optimize workflow.

Logros Clave

  • Provided comprehensive customer service in banking, assisting with transactions and client inquiries, ensuring client satisfaction.
  • Supported reservation processes and customer needs at West, consistently meeting service goals and improving customer experience.
  • Managed medical records, handled confidential information, and performed administrative tasks efficiently at Sacramento County Sheriff’s Department.

Experiencia

Customer Service

Teletech
11/12 - 5/2014

Serve customers with their bank accounts, Give explanations of transactions, Answer any questions the client had, Work with a variety of clients according to their questions

Customer Support

West
9/2011 - 7/2012

Provide support with reservations, Help the customer with services it required, Meet several goals to my job and serving the customer

Office Assistant II

Sheriff’s Department- Sacramento County
8/2006 - 1/2011

Filing medical records, Faxes, Data entry, Answering calls, Delivering confidential medical records to medical personnel, Information dealing with privacy issues and customer service

Habilidades

Customer ServiceOffice AdministrationTechnical SkillsCustomer Support
Publicado en CazVid - 17 may 2026
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