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Robert
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Competencias
Demonstrated experience with Customer service excellence.
Demonstrated experience with Active listening.
Demonstrated experience with Problem solving.
Demonstrated experience with Fluent English / Spanish.
Demonstrated experience with Sales orientation.
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Resumen
Professional profile
Experiencia
CUSTOMER SERVICE REPRESENTATIVE
Handled customer service interactions and provided clear, professional assistance.. Listened attentively to customer needs, provided accurate information, and resolved service-related concerns.. Maintained professional communication standards and accurate customer records.. Worked efficiently in a target-driven, team-oriented customer service environment.
CUSTOMER SERVICE REPRESENTATIVE (MULTIPLE CAMPAIGNS)
Provided high-quality customer support across MoneyGram and Walmart campaigns.. Assisted customers with inquiries, transactions, service information, and account-related needs.. Communicated clearly and professionally while maintaining a customer-focused approach.. Adapted quickly to different campaign guidelines, operational procedures, and performance targets.
UTILITY BEVERAGE ATTENDANT
Delivered high-standard guest service in a high-volume international cruise environment.. Communicated effectively with guests from diverse backgrounds while maintaining strict service standards.. Worked efficiently under pressure, ensuring accuracy, cleanliness, and professionalism at all times.
WAITER / HOSPITALITY CUSTOMER SERVICE
Welcomed guests, explained menus, took orders accurately, and coordinated with kitchen and service teams.. Maintained high standards of customer satisfaction and professional service delivery.