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Richard
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Competencias
Demonstrated experience with Social Media Management.
Demonstrated experience with Teamwork.
Demonstrated experience with Organizational skills.
Demonstrated experience with Communication skills.
Demonstrated experience with Project management.
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Resumen
View Richard's professional profile on CazVid.
Experiencia
Transcription Quality Review
Create and review teaching material quality, Review students assignments and provide feedback
Social Media Specialist - Social Media Manager
During 2016, Billing and retention specialist over phone, call, chat and Social Media., 2016 to 2022, Social Media Retention, Collections, and Billing Manager, Coach and train agents oriented to the company goals, Complete reports and attend meeting in a regular basis
Real Time Interpreter
Real time interpretation for non-English speakers., Real time interpretation for clinics, hospitals, small courts, universities, schools, facilities, etc.
Retention & Legal Manager
Assist customers that were thinking about taking legal actions, Review contract, terms and conditions with the customer and get to a middle point that benefits both, the company and the customer
Retention Specialist
Travel document processing for U.S. citizens., Retention for customers not satisfied with the service.
Customer Care and Sales Representative
Assist customers with Jewelry order inquiries., Crossed sales during inbound call interaction.