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Rezaana
Receptionist Front of House
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Receptionist Front of House open to new opportunities
Experiencia
Eye wear consultant
Comprehensive Customer Service and Operational Duties. Customer Support and Order Processing. Handled medical aid claims.. Managed emails and phone support.. Ordered contact lenses.. Quotations and Financial Tasks. Managed inventory and restocking.. Created spectacle quotes on request.. Managed invoicing.. Keep records organized.. Laboratory and Patient-Related Responsibilities. Managed lab stock, repairs, job tracking, and lens organization.. Helped patients with frame selection and autorefraction testing.
RECEPTIONIST / LAB ASSISTANT
Provided customer assistance.. Provided frame selection assistance.. Performed administrative filing duties.. Assisted with laboratory order processing.. Ordered office supplies. Performed stocktaking activities.. Generated quotations and invoices.. Maintained organized filing systems.
RECEPTIONIST / LAB ASSISTANT
Verifying patient medical benefits.. Managing invoicing and receipting. Reconciling daily financial transactions.. Addressing account-related inquiries.. Auditing invoices and vendor statements.. Dispensing spectacles and contact lenses.. Generating and analyzing daily performance reports.. Administering Ocumail reports.. Uploading patient records to the digital Website.. Communicating with patients with setting up debt orders.. Executing company banking operations.. Procuring office supplies and refreshments.
Optical Assistant
Contact Lens Management. Contact Lenses Ordering. Returning Incorrect Contact Lenses. Checking the Fit Sets Are in the Correct Order and Reordering Trials as Needed. Creating Tickets for Contact Lenses and Patient Follow-up. Updating Smartsheet and Checking if Patients Have Been Attended to and Assisting Those Who Haven't Been Helped. Assisting with Stock take. Attending to Emails and Our Ticket System and All Walk-ins Assisting Patients
Receptionist
Assist walk ins. Confirming medical funds and Submitting claim enquiries. Attending to Emails , Social media platforms. Create content for the practice and upload. Fitting of Spectacles. Ordering of Spectacles ,Contact lenses and supplies , attending to all the errands of whatever is needed in the practice. Arranging collections and receiving the parcels. Planning events for the practice like Year end functions , Health awareness day , Meetings. Organizing things to be easy to find and make the practice run smoothly