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Customer Service Specialist with empathetic approach and bilingual skills
Provided support to clients, understanding needs and resolving issues efficiently.
Utilized English skills for effective verbal interaction with clients.
Handled high-pressure situations calmly to maintain service quality.
Experience working remotely, managing responsibilities independently.
Dedicated and responsible customer service officer with strong empathy and communication skills, fluent in English, capable of handling stressful situations and working remotely.