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Pedro

Bilingual Professional with 10+ Years in Customer Service & Education

Video resume

Remote dispatcher
Remote dispatcher

Contacto

Malacatán, San Marcos, Guatemala
Disponible en CazVid
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Competencias

Data Entry & AccuracyAvanzado

Extensive experience with data management systems, CRM tools, and ensuring precise data input.

LanguagesExperto

Fluent in English and Spanish, applied in interpretation, teaching, and customer service contexts.

Administrative SkillsAvanzado

Experienced in record-keeping, scheduling, reporting, and organizing files for educational and business settings.

Customer ServiceAvanzado

Provided top-tier service, resolved inquiries, and maintained client database accuracy.

Interpersonal & Communication SkillsAvanzado

Demonstrated strong communication in teaching, interpretation, and client interactions.

Educacion

Systems Engineering
Hillsborough Community College (HCC)
Completed 2008
High School in Computing
Colegio Alinari / Colegio Lehnsen Las Américas

Idiomas

EnglishFluent
SpanishNative

Resumen

Bilingual professional with over a decade of experience in interpretation, education, and customer service, with strong data management and organizational skills.

Logros Clave

  • Maintained accurate interpretation session records and handled confidential data at LanguageLine Solutions.
  • Managed customer records and generated sales reports efficiently at Great Health Works.
  • Designed and organized student and administrative records at The English Learning Centre.

Experiencia

Interpreter

LanguageLine Solutions
Aug 2022 - Aug 2025

Maintained accurate records of interpretation sessions while handling confidential information with discretion., Entered session data and client information into internal systems, ensuring accuracy and compliance., Collaborated with team leads to resolve data discrepancies and improve reporting...

Sales Representative

Great Health Works
Aug 2020 - Feb 2022

Managed customer records and updated CRM databases with high accuracy., Generated reports on sales activity and client accounts, ensuring up-to-date data tracking., Contributed to workflow efficiency through precise documentation and data input.

Customer Service Representative

Atento – GameStop Account
Nov 2020 - Apr 2022

Entered and updated order, billing, and shipment data into company systems., Resolved customer inquiries by verifying and correcting account information., Recognized for accuracy and timeliness in handling high-volume data entry tasks.

Founder & Teacher

The English Learning Centre “Mount Ararat”
Jan 2015 - Mar 2020

Designed and maintained student records, schedules, and performance reports., Organized administrative files and coordinated academic data for multiple groups.

Habilidades

Data Entry & AccuracyLanguagesAdministrative SkillsCustomer ServiceInterpersonal & Communication Skills
Publicado en CazVid - 17 may 2026
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