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Pearl
Operations Assistant | Sales Development Representative
Contacto
Competencias
Demonstrated experience with Outbound Cold Calling.
Demonstrated experience with Appointment Setting.
Demonstrated experience with Lead Generation.
Demonstrated experience with Prospecting & Lead Qualification.
Demonstrated experience with Sales Scripts.
Educación
Resumen
Professional profile
Experiencia
Operations Assistant | Sales Development Representative
Made 80+ inbound and outbound calls daily using sales scripts to engage prospects, identify needs, qualify leads, and move interested prospects to the next stage.. Handled common objections during calls, answered prospect questions, and kept conversations focused on the next appropriate step.. Completed live transfers of qualified prospects to sales representatives and scheduled appointments when a live transfer was not possible.. Maintained CRM accuracy across contact information, call activity, lead status, dispositions, communication history, and next steps.. Updated sales pipeline records after prospect interactions and kept follow-up dates, call outcomes, and next steps current.. Made callbacks and followed up with previously contacted prospects to keep opportunities moving through the sales process.
Sales Development Representative | Customer Service
Handled 60+ customer and prospect interactions daily across phone, email, and other communication channels.. Supported sales development through prospect engagement, lead qualification, customer needs identification, objection handling, and follow-up.. Used structured call processes to engage prospects, answer questions, identify interest, and determine the appropriate next step.. Managed follow-ups with prospects at different stages of the sales process and kept outstanding actions current.. Maintained accurate CRM records covering contact information, interaction history, lead status, call outcomes, and follow-up activity.
Executive Assistant | Operations & Customer Support
Handled 150+ inbound and outbound customer interactions daily across phone, email, and CRM platforms.. Qualified customer inquiries by identifying needs, answering questions, explaining the application process, and determining the appropriate next step.. Followed up with prospects who had incomplete applications.. Managed prospect information, application progress, customer communication, and follow-up throughout the sales and onboarding process.. Coordinated schedules and maintained accurate customer and prospect information across daily operations.
Lead Generation & Outreach | Client Onboarding & CRM Support
Researched prospects, assessed fit, initiated conversations, followed up with leads, and moved qualified prospects toward scheduled meetings.. Maintained prospect lists and tracked outreach activity, lead stages, communication history, follow-up dates, and next steps.. Managed prospect and client records across CRM and workflow systems, keeping contact information and activity records current.
Podcast Booking & Operations Coordinator | Contract
Researched podcast opportunities, reviewing hosts, audiences, topics, previous guests, and business relevance.. Managed follow-ups and coordinated scheduled interviews from initial outreach through confirmed appointments.. Maintained accurate prospect records covering outreach activity, responses, follow-up dates, booking status, and next steps.. Personalized outreach based on prospect background, audience, content, and relevance.
Podcast Booking Specialist | Freelance
Built targeted prospect lists by researching hosts, audiences, recent episodes, previous guests, and guest fit.. Executed personalized outbound outreach, managed follow-up sequences, engaged prospects, and coordinated appointments.. Qualified opportunities based on audience fit, topic relevance, host profile, and potential value.. Tracked prospects through five stages: research, outreach, follow-up, booking, and scheduling.
Executive Assistant | Content Coordinator
Coordinated communication, meetings, scheduling, follow-ups, and administrative activities across multiple priorities.. Managed executive calendars and coordinated 30+ domestic and 5 international business trips with accurate scheduling and logistics.. Prepared reports, meeting materials, briefings, and follow-up documentation.. Maintained appointments, deadlines, and outstanding actions to support timely follow-up.
Project Manager
Managed multiple business and education projects, coordinating client communication, timelines, deliverables, and follow-ups.. Conducted market, competitor, and customer research to support business development and prospect understanding.. Coordinated communication with clients and external contributors throughout project delivery.. Maintained project information and tracked outstanding tasks and deliverables.