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Paula
Customer Service & Quality Assurance Specialist with diverse experience
Contacto
Competencias
Provided support and assistance in various customer-facing roles across multiple industries.
Designed test plans and conducted testing to ensure quality standards at Proindpesa.
Enhanced through experience as an elementary teacher and children's actress, facilitating effective interactions.
Collected and managed customer information at Rayosun U.S.A., supporting data-driven decisions.
Educacion
Resumen
Experienced in customer service, quality assurance, and data collection across diverse industries. Skilled in testing, client interaction, and communication, with a background in teaching and acting that enhances engagement and service quality.
Logros Clave
- Handled test plans and testing procedures as Quality Assurance Analyst at Proindpesa.
- Gained multi-industry experience across customer service roles in hospitality, finance, and airline sectors.
- Developed communication skills through elementary teaching and acting roles, enhancing client interactions.
Experiencia
Customer service agent
Customer service agent
Quality Assurance and Analyst
in charge of test plans and testing