Paula - Customer Service Representative with 1.8 years of bilingual call center experience

Provided support to customers on various topics including payments and deliveries in a call center setting.

Utilized English and Spanish to assist a diverse customer base via phone interactions.

Collaborated effectively with colleagues to resolve customer issues and improve service delivery.

Addressed customer inquiries and provided solutions within the scope of available resources.

Provide assistance to customers and possible customers, Appointment setter, Front desk

Interpreter between Spanish and English persons for medical appointments, Government, Police, 911, Schools and others

Bring support to external and internal customers, Advisor for new team members, Payments, Refunds

Customer Service representative, Retail department