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Patricia
Welcome to CazVid!
Contacto
Competencias
Demonstrated experience with English.
Demonstrated experience with Spanish.
Demonstrated experience with Creative.
Demonstrated experience with Excellent Customer Service.
Demonstrated experience with Very Empathetic.
Educacion
Idiomas
Experiencia
Telephone Agent
Providing accurate information to inbound callers, giving them top-quality service., Managing 40+ different types of accounts, Handling customers inquiries according to the information provided by the account, Delivering concise and accurate messages to the client, setting appointments., Answering emergency calls
Multicultural Team Manager
Training the rest of the team in diplomatic protocols and acquiring English pronunciation and fluency needed to speak with all kinds of international diplomats., Handling emergencies., Welcoming diplomats from all around the world at the airport and helping them with their check-in/check-out, making them feel as comfortable and welcomed as possible.
International Program Assistant
Helping the teachers through the process of their trip, Providing them with the right marketing tools that they needed to provide the information to the parents, Helping them during the process of enrollment for their students, resolving any inquiries that may appear about the process.
Interpreter
Being in charge of handling the communication between a non-English speaking client and a non-Spanish speaking representative, Using active listening skills to ensure the proper message was being delivered, Handling different types of calls, insurance companies, 911 emergencies, telemarketing, and financial institutions.
English Teacher
Working with more than 50 students a day, Teaching English to different aged students the younger one of 10 and the oldest one of 60, Developing different types of classes according to the student's needs, making sure everybody was able to understand the lesson.
Maintenance Coordinator
Managing approximately 400 accounts for different properties, Being in charge of coordinating all the different repairs that the properties needed, Staying on top of the contractors making sure that they did their job in a timely matter, Being in regular contact with the residents to make sure that their needs were addressed.