Este es mi perfilContactar via CazVidEste perfil está escrito en inglés
Patience
Personal Assistant
Video resume
Contacto
Competencias
Demonstrated experience with Executive Support.
Demonstrated experience with Calendar Management.
Demonstrated experience with Client Communication.
Demonstrated experience with Google Workspace.
Demonstrated experience with Leadership.
Educacion
Resumen
Personal Assistant open to new opportunities
Experiencia
EXECUTIVE ASSISTANT & CLIENT SUCCESS COORDINATOR
Supported the CEO by managing communications across email, Skool, Instagram, TikTok, and CRM platforms.. Managed calendars, appointments, follow-ups, and executive scheduling.. Maintained organized client records and coordinated onboarding.. Supported daily operations and ensured timely client communication.
EXECUTIVE ASSISTANT/CLIENT RELATIONS SPECIALIST
Managed client communication across chat, email, and social media.. Scheduled appointments and maintained CRM records.. Supported sales operations and administrative workflows.. Maintained excellent client relationships for a 300K+ community.
EXECUTIVE SALES ASSISTANT
Scheduled appointments and maintained CRM records.. Handled client follow-ups and administrative support.. Prepared client information for sales consultations.. Contributed to team performance through consistent service quality, professionalism, and strong client follow-up.
OPERATIONS ADMINISTRATIVE COORDINATOR
Managed logistics documentation and customer communication.. Maintained operational records and shipment paperwork.. Improved workflow efficiency through organized documentation.. Maintained a high customer satisfaction rating by delivering exceptional service and promptly addressing inquiries.
BUSINESS OPERATIONS COORDINATOR
Supported business development through research and reporting.. Coordinated meetings and maintained documentation.. Assisted with operational planning.. Promoted the company’s products/services addressing or predicting clients’ objectives.
EXECUTIVE ADMINISTRATIVE & CLIENT SUCCESS ASSISTANT
Supported operations for a medical device company.. Coordinated patient onboarding and appointments.. Verified patients' health insurance status, ensuring accurate information, and facilitated the transfer of qualified patients to specialized services.. Collaborated with healthcare providers to implement RPM solutions, fostering positive partnerships.
APPOINTMENT SETTER
Managed live chat interactions on Instagram, engaging with a community of over 17.8K followers.. Achieved an 85% appointment attendance rate by implementing strategic follow-ups via calls, emails, and SMS reminders.. Successfully scheduled over 50 appointments per month while maintaining a 75% conversion rate from leads to booked calls.. Reduced no-show rates by 30% through consistent follow-ups, reminder sequences, and effective scheduling practices.. Delivered top-tier customer service by overcoming objections with a 60% success rate, ensuring veterans felt confident in their investment journey.
TELEMARKETER / CUSTOMER SERVICE SPECIALIST
Provided chat support on company's Instagram account, fostering a customer community of 300,000+ followers.. Handled over 100 messages with an average response time of 1 minute.. Consistently achieved success in meeting and exceeding sales targets for financial products and investment advisory services.. Maintained a high level of customer satisfaction by promptly addressing inquiries, resolving issues, and providing accurate information on financial products and services.. Excelled in outbound telemarketing, generating leads, and converting prospects into clients.
TELEMARKETER
Successfully sold final expense insurance policies through effective communication and rapport-building techniques.. Demonstrated exceptional sales skills, resulting in increased revenue and client satisfaction.. Recognized for outstanding performance and contribution to the success of the sales team.. Received positive feedback from clients for providing personalized solutions and addressing their needs effectively.
CUSTOMER SERVICE SPECIALIST
Successfully managed logistics for high-profile shipments, ensuring on-time delivery and client satisfaction.. Managed comprehensive paperwork, including rate confirmations, BOLs, PODs, and logistics documents, consistently surpassing SLAs.. Efficiently handled a 50% increase in inquiries and order volumes during peak seasons, maintaining top-tier service standards.. Implemented process improvements, resulting in a 30% reduction in customer complaints and shipping discrepancies.. Maintained a high customer satisfaction rating by delivering exceptional service and promptly addressing inquiries.
BUSINESS DEVELOPMENT EXECUTIVE
Developed a growth strategy focused both on financial gain and customer satisfaction.. Conducted research to identify new markets and customer needs.. Promoted the company’s products/services addressing or predicting clients’ objectives.. Developed and implemented standards for inspection.
MEDICAL SALES REPRESENTATIVE
Conducted comprehensive interviews with patients to gather medical history and provided detailed explanations of the Remote Patient Monitoring (RPM) program and its advantages.. Verified patients' health insurance status, ensuring accurate information, and facilitated the transfer of qualified patients to specialized services.. Streamlined record-keeping processes, enhancing efficiency in tracking client interactions and product sales.. Collaborated with healthcare providers to implement RPM solutions, fostering positive partnerships.
TEACHER
Planned, prepared and delivered lesson plans and instructional materials.. Developed schemes of work, lesson plans and tests that are by established procedures.. Provided and maintained a safe and supervised environment in the classroom and on the school grounds.. Evaluated student's academic and personal growth keeping appropriate records, and prepare progress reports.