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Oyuki
Data Analyst with 5 years of expertise in market research and data visualization
Contacto
Competencias
Applied statistical techniques to interpret complex datasets and generate insights.
Created dashboards and visual reports to communicate findings effectively to clients and teams.
Conducted in-depth research to support product development and marketing strategies.
Utilized SQL for data querying and database management tasks.
Developed complex spreadsheets and macros to automate analysis procedures.
Educacion
Resumen
Dedicated data analyst with extensive experience in interpreting complex datasets, creating insightful visualizations, and supporting strategic decision-making across industries.
Logros Clave
- Led a project to streamline data collection processes, reducing reporting time by 20%.
- Developed interactive dashboards that improved stakeholder understanding of key metrics.
- Progressed from Data Intern to Senior Analyst, demonstrating skill growth and increased responsibilities.
Experiencia
Customer service agent
Provide members with account information as well as resolve any issues they encounter., Transfer calls according to the members' case.
Freelance English-Spanish Interpreter
Interpreting for no to low-level English speakers., Experience in both the medical and banking fields.
Bilingual Customer Service Specialist
Provide information and attention to and solve client and partner issues., Negotiate with partners., Transfer calls to respective departments.
Agente-Bilingual WAHA
Customer Service Agent for a campaign in the USA., Render service reports about the financial institute and transfer cases to their respective department.
Group Leader
5th grade leader, helper and mentor.
Food preparation, cleaning, customer service.
companion to elderly
companion to elderly, cooking and cleaning.