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Owen
Contacto
Competencias
Demonstrated experience with Fiber installation and maintenance.
Demonstrated experience with Aerial and underground fiber.
Demonstrated experience with Router installation.
Demonstrated experience with Fiber fault tracing and troubleshooting.
Demonstrated experience with Customer service.
Educacion
Resumen
Professional profile
Experiencia
Fiber Maintenance Technician Assistant
Installed routers at customer homes.. Worked with aerial and underground fiber.. Traced and assisted with resolving fiber faults up to the DC.. Assisted with fiber installations, maintenance and repairs.. Travelled to different sites, often attending more than four locations per day.. Worked professionally with customers and team members.. Followed company procedures and OHS requirements on site.
Telesales Agent
Handled inbound and outbound calls and assisted clients with policy-related queries.. Promoted financial products and achieved monthly sales targets.. Maintained accurate customer records and updated databases.
Bank Service Advisory
Professionally answered customer calls.. Captured invoices and re-invoicing using D3.. Accurately allocated receipts received.