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Oscar

Sales & Customer Service Executive

Contacto

Panamá, Panamá, Panama
Disponible en CazVid
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Competencias

Customer ServiceAdvanced

Delivered customer support via phone, email, and in-person across various roles

SalesAdvanced

Sold tourism packages and supported sales activities in multiple positions

Financial EvaluationIntermediate

Conducted income evaluations and approved loans at First Pay Loans

Telecommunications SupportIntermediate

Provided customer service and product upselling for telecom clients at Alorica

Educación

Bachelor’s Degree
ISAE University
Completed Present
High School Diploma
Instituto Técnico de La Chorrera
Completed 2009

Idiomas

SpanishAdvanced (Written & Oral)
EnglishBasic Written, Intermediate Oral

Resumen

Dedicated professional with hands-on experience in tourism sales, financial evaluations, and telecom customer support, skilled at engaging clients and supporting sales growth.

Logros Clave

  • Managed sales of tourism packages and provided comprehensive customer support at Panamazing / Intercontinental Panama
  • Handled income evaluation and loan approvals, enhancing customer support processes at First Pay Loans
  • Provided customer service and sales support for telecom clients at Alorica

Experiencia

Sales & Customer Service Executive

Panamazing / Intercontinental Panama
Sept 2022 - Dec 2025

Sales of tourism packages and services., Marketing support and incident follow-up., Customer service (phone, email, in-person)., Tour guiding and event hosting.

Customer Service Representative

First Pay Loans
Oct 2015 - May 2016

Income evaluation and loan approvals., Customer support and system training., Internal communication and documentation.

Call Center Agent

Alorica
Nov 2017 - Apr 2020

Customer service for telecom clients., Product sales and upselling., Basic financial calculations for inquiries.

Habilidades

Customer ServiceSalesFinancial EvaluationTelecommunications Support
Publicado en CazVid - 17 may 2026
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