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Oscar
Agent
Video currículum
Agent
I hsve around 20 years of expirience in call center i been working as an operation manager, LOB Manager, and now as billingual smagen, in foundever for his premium account verizon, collection in CCSI and now for workswell setlling appointments to customer in us for a locksmith
Contacto
Ojo de Agua, México, Mexico
Abierto a remoto
Disponible en CazVid
Competencias
Customer ServiceAdvanced
Extensive experience in assisting customers and managing client relationships in call center environments.
Operations ManagementAdvanced
Led call center operations, including team coordination and process improvements.
Bilingual CommunicationIntermediate
Conducted customer interactions and support in both English and Spanish.
Appointment SettingIntermediate
Currently responsible for scheduling technician appointments in the locksmith industry.
Resumen
Experienced call center operations and customer service specialist with 20 years in the industry, now focusing on appointment setting and technical support roles.
Logros Clave
- Held multiple roles including Operation Manager, LOB Manager, and bilingual Specialist at Foundever
- Managed collections processes for Verizon in CCSI
- Currently appointment setting for locksmith services in the US
Habilidades
Customer ServiceOperations ManagementBilingual CommunicationAppointment Setting
Publicado en CazVid - 3 jul 2025