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Customer service

Video currículum

Customer service
I have 14 years experience in call centers And 8 as a supervisor

Contacto

Zapopan, Jalisco, Mexico
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceExpert

Provided frontline support and handled customer queries across various industries.

SupervisionIntermediate

Led and managed team members in call center environments to improve service delivery.

Sales & CollectionsIntermediate

Engaged in sales processes and debt recovery efforts across different sectors.

Insurance KnowledgeAdvanced

Handled medical, car, and real estate insurance casework, demonstrating industry-specific expertise.

Multilingual/Multicultural CommunicationBeginner

Lived and worked in both Mexico and the U.S., facilitating cross-cultural communication.

Resumen

Experienced call center professional with 14 years of service delivery and 8 years in supervisory roles, skilled in diverse domains including insurance, sales, and real estate.

Logros Clave

  • Accumulated 14 years of comprehensive call center experience across multiple domains including medical, car, and real estate insurance.
  • Gained 8 years of supervisory experience managing teams and daily operations.
  • Displayed adaptability by working in diverse roles such as customer service, medical insurance, sales, collection, and real estate.

Habilidades

Customer ServiceSupervisionSales & CollectionsInsurance KnowledgeMultilingual/Multicultural Communication
Publicado en CazVid - 3 jul 2025
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