nomvula - Stakeholder Liaison at Consumer Goods Council of South Africa

Skilled in building and maintaining productive relationships with government bodies and industry stakeholders.

Proficient in managing master data, CRM systems, and reporting to support organizational goals.

Experienced in clear, effective communication, facilitating collaboration and understanding among diverse groups.

Trained in conflict management techniques, resolving issues efficiently to maintain positive relationships.

Build Government liaison with SAPS, enhance communication, provide crime-related information, promote CGCRI (Consumer Goods Council Risk Initiative), attend consequence management meetings, and extract insights for industry challenges, best practices, and leadership development

Educating members on CGCSA services, handling queries, updating CRM, managing change requests, billing, invoices, and reporting monthly on account activity.

Managing new applications, onboarding customers, verifying ID card information, accurately recording, requesting invoices, printing access cards, communicating with members, and ensuring card collection.

Tracing of debtors via telephone. Updating debtor information. Negotiating with debtors on repayment