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Noely
Customer Service/ Technical support – Call Center
Contacto
San José, San José, Costa Rica
Disponible en CazVid
Competencias
CommunicationAvanzado
Effective communication skills demonstrated in customer interactions via chat and phone.
Adaptability & Continuous LearningIntermedio
Ability to adapt to different communication channels and learn new support skills.
Technical SupportIntermedio
Provided technical assistance and support to customers in a call center environment.
Microsoft OfficeIntermedio
Utilized Microsoft Office applications in daily support tasks.
Educación
Secondary Education
Liceo San Miguel de Desamparados
Completed 2022
Idiomas
EnglishB2+
Resumen
Experienced customer service professional with expertise in technical support and blended communication channels.
Logros Clave
- Provided technical and customer support via chat and phone channels at CONCENTRIX.
- Handled blended communication channels to resolve customer inquiries efficiently.
- Gained experience in technical support and customer service with role progression at CONCENTRIX.
Experiencia
Customer Service Specialist – Blended support (Chat and Phone)
CONCENTRIX
November 2024
Provides technical and customer service support through chat channel and Phone calls, efficiently resolving inquiries and issues.
Customer Service/ Technical support – Call Center
CONCENTRIX
August 2023 - June 2024
Habilidades
CommunicationAdaptability & Continuous LearningTechnical SupportMicrosoft Office
Publicado en CazVid - 17 may 2026