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Competencias
Demonstrated experience with Organization.
Demonstrated experience with Problem Resolution.
Demonstrated experience with Image and Video Editing.
Demonstrated experience with Content Creation.
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Professional profile
Experiencia
Chat Agent – Technical Support & Customer Service
Managed high-volume client communication across chat and phone, following up on requests and resolving cases with accuracy and professionalism.. Applied company policies and procedures to resolve cases efficiently, documenting every interaction.. Served as a reliable point of contact for the internal team on technical and systems processes.
Real Estate Agent (Temporary)
Coordinated communication between international clients and management, scheduling virtual meetings and maintaining consistent follow-up on each case.. Organized the flow of information between clients and the company to keep processes on track.. Maintained professional client relationships through timely, consistent follow-up.