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Nidia

Logistics and Customer Service Specialist with 2+ years of supply chain and client support experience

Contacto

Puerto Cortez, Cortés Department, Honduras
Disponible en CazVid
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Competencias

Supply Chain CoordinationIntermediate

Managed logistics processes, tracking shipments, and communicating with partners to ensure smooth operations.

Customer ServiceIntermediate

Handled customer inquiries and requests, aiming for first contact resolution and customer satisfaction.

Communication SkillsAdvanced

Utilized active listening and clear communication to coordinate with teams and resolve client issues.

Multitasking and Time ManagementAdvanced

Effectively managed multiple responsibilities in fast-paced environments to meet operational goals.

AdaptabilityAdvanced

Adjusted quickly to changing priorities and diverse customer needs across roles.

Educación

Cortes International School
Completed 06/2018
Bachelor In Science & Humanities
Cortes International School
Completed 06/2018

Idiomas

EnglishProfessional Proficiency
SpanishNative Proficiency

Resumen

Dedicated logistics and customer service professional with a proven ability to coordinate supply chains and deliver exceptional client support. Skilled in communication, multitasking, and problem-solving, with a strong focus on operational efficiency and client satisfaction.

Logros Clave

  • Coordinated supply chain operations and maintained effective communication with stakeholders at Trans. Turcios Suarez.
  • Ensured customer satisfaction and resolution efficiency as a Customer Service Representative at Comcast West.
  • Demonstrated strong multitasking, communication, and problem-solving skills across roles.

Experiencia

Logistics Coordinator

Trans. Turcios Suarez
04/2019 - 07/2024

Coordinate and track supply chain operations through effective communication with manufacturers, suppliers, vendors, and retailers.

Customer service representative

Comcast West
01/2018 - 02/2019

Identify customer needs and expectations, to deliver service requests, ensuring the customer receives an effective service by being efficient, knowledgeable and consistent in delivery, with the objective of achieving first contact resolution.

Habilidades

Supply Chain CoordinationCustomer ServiceCommunication SkillsMultitasking and Time ManagementAdaptability
Publicado en CazVid - 3 jul 2025
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