Nicole

Adoption Supervision

Supervise up to 5 case managers with an average case load of 16+ children each. Provide coaching, performance evaluations, and corrective action plans; assist employees to improve team performance metrics. Lead crisis response and perform on-call supervisory duties and making critical safety decisions for high-risk cases. Attend leadership meetings

STEPS Family Advocate

Manage a case load of 25 children offering community support, resources and necessary referrals. Complete home assessments to build rapport and communicate biweekly with the families

Case Management Supervisor

Supervise up to 5 case managers with an average case load of 16+ children each. Provide coaching, performance evaluations, and corrective action plans; assist employees to improve team performance metrics. Lead crisis response and perform on-call supervisory duties and making critical safety decisions for high-risk cases. Attend leadership meetings

Child Welfare Case Manager (Certified, May 2021)

Managed a caseload of 60-70 children, conducting safety assessments, home visits, and service coordination. Communicated daily with parents, caregivers, foster families, attorneys, and Guardian ad Litem representatives. Coordinated out-of-county and interstate compact (ICPC) cases requiring cross-state communication and compliance

Child Welfare Case Manager

Managed a case load of 32 children, conducting safety assessments, home visits and service coordination. Presented recommendations in court hearings on behalf of the agency. Ensured timely completion of judicial reviews, case plans, and legal reports. Coordinated with attorneys, caregivers, therapists, law enforcement, and service agencies

Court Program Specialist II

Reviewed court filings, pleadings, and case data for accuracy. Managed and prepared daily dockets consisting of 20-30 scheduled hearings, ensuring smooth courtroom operations. Assisted judges during proceedings by coordinating parties, distributing orders, and maintaining procedural flow. Prepared and issued court orders, ensuring all parties received proper notification

Child Safety Case Manager

Managed a case load of 35 children, conducting safety assessments, home visits and service coordination. Presented recommendations in court hearings on behalf of the agency. Ensured timely completion of judicial reviews, case plans, and legal reports. Coordinated with attorneys, caregivers, therapists, law enforcement, and service agencies

Research Project

Conducting in person surveys to evaluate sentencing severity regarding aggravators and mitigators. Data coding via Microsoft Excel spread sheets

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