Experienced in customer support, sales, and technical assistance with over 10 years in the field, passionate about helping people.
Provided assistance, support, and technical help to customers across various roles.
Demonstrated exceptional persuasion, quick learning, and multi-line phone operation skills.
Conducted cold calls, advised customers on services, and managed sales processes.
Utilized Avaya software, Excel, and performed technical support in customer service contexts.
Foundever Mexico
Qualfon Telemark
customer service and set up for repair
HELPWARE MEXICO
customer service and assist customer with tech support
TATA CONSULTANCY SERVICES DE MÉXICO S.A. DE C.V
received payment and advised customer on best service for money
Marketing Storm Leads
cold calls to homes that were hit with hail and storms
Bachillerato terminado
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