Este perfil está escrito en inglés

Nicolas

Customer Service Representative with 2+ years in BPO industry

Video resume

Comercial advisor

More than 2 years in BPO industry, last job experience: optum global solutions, I was a representative for united Healthcare

Bogotá, Bogotá D.C., Colombia

Abierto a remoto

Disponible en CazVid

Customer ServiceIntermediate

Provided support and assistance to clients through various communication channels.

Communication SkillsIntermediate

Handled inquiries and resolved issues via phone, chat, and email effectively.

Healthcare Industry KnowledgeBeginner

Familiar with healthcare services and insurance advocacy through work with United Healthcare.

Multichannel SupportIntermediate

Experience managing client contacts across different platforms including chat, email, and voice calls.

Experienced in providing customer support within the BPO industry, specializing in healthcare client services.

Gained over a year of experience providing customer service via chat, email, and phone
Progressed through multiple companies including Optum Global Solutions and Concentrics
Served as an advocate for United Healthcare at Optum, demonstrating familiarity with healthcare client needs

Customer ServiceCommunication SkillsHealthcare Industry KnowledgeMultichannel Support

Publicado en CazVid - 3 jul 2025