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Natalya

Data Analyst with 5 years of expertise in financial services

Contacto

San José, San José, Costa Rica
Disponible en CazVid
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Competencias

Data AnalysisAvanzado

Utilized statistical methods and tools like Excel, SQL, and Python to analyze large datasets and generate actionable insights.

Data VisualizationIntermedio

Created dashboards and visual reports using Tableau and Power BI to communicate findings effectively.

Financial ModelingIntermedio

Built financial models to forecast revenues and evaluate investment scenarios.

Cross-functional CollaborationIntermedio

Worked with teams across departments to gather requirements and implement data-driven solutions.

Database ManagementIntermedio

Maintained and optimized SQL databases to ensure data integrity and accessibility.

Resumen

Detail-oriented Data Analyst with 5 years of experience in financial services, specializing in data analysis, visualization, and financial modeling.

Logros Clave

  • Developed and maintained dashboards for real-time financial monitoring, improving decision-making efficiency
  • Led data analysis projects that supported strategic initiatives resulting in improved operational workflows
  • Collaborated with cross-functional teams to streamline data collection processes, reducing errors

Experiencia

Collector Agent

Client Services Inc.
September 2023 - March 2024

Contact customers with delinquent accounts to discuss payment options and negotiate payment plans., Utilize collection programs and tools to track, document and update sensitive information., Provide excellent customer service by addressing customer inquiries, concerns in a professional manner., Meet collection targets and goals set by the organization, maintaining a high level of productivity and efficiency.

Trainer Coordinator

Client Services Inc.
March 2024 - Currently

Enhancing employee competencies and performance., Lead training sessions to ensure the workforce is skilled, confident and aligned with the company's policies and procedures., Follow structured training programs that aligned with the company’s objectives and employees' career paths., Evaluate the effectiveness after training sessions., Provide feedback and guidance after every training session to support and ensure employee progress.

English Teacher

Centro de Estudio y Capacitación para Adultos
July 2022 - July 2024

English lessons from A1 to C1., Costumer service., Planning and organization of classes., Preparation and correction of written and oral exams., BPL projects., Curricular adaptations.

English Teacher

Alcanza Academy
2018 - August 2024

English lessons from A1 to C1., Costumer service., Planning and organization of classes., Preparation and correction of written and oral exams., BPL projects., Curricular adaptations.

English Teacher

Living Hope School
December 2022

English lessons from A1 to C1., Costumer service., Planning and organization of classes., Preparation and correction of written and oral exams., BPL projects., Curricular adaptations.

Habilidades

Data AnalysisData VisualizationFinancial ModelingCross-functional CollaborationDatabase Management
Publicado en CazVid - 17 may 2026
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