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Technical Support Assistant (TSA)
Professional profile
Troubleshot and resolved technical issues for users. Maintained IT inventory and ensured proper documentation. Assisted teachers in integrating technology into classrooms
Supported implementation of IT systems and solutions. Trained staff on software and digital tools. Assisted users in adopting new technologies effectively
Assisted students with learning tasks in groups and individually. Prepared instructional materials and classroom activities. Manages filing and record-keeping systems efficiently