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Customer Support Agent with 10 months of experience in human services
Provided customer assistance, resolving inquiries and issues effectively
Communicated fluently in English and Spanish to support diverse customers
Managed multiple tasks simultaneously under pressure in a support environment
Proactively sought to improve skills and perform duties independently
Completed associate degree focusing on human service skills
Motivated agent with 10 months of customer support experience, bilingual capabilities, and a background in human service technology, aiming to contribute to remote support roles.