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M

Michel

Contacto

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Competencias

Microsoft ExcelIntermediate

Demonstrated experience with Microsoft Excel.

Data HandlingIntermediate

Demonstrated experience with Data Handling.

CommunicationIntermediate

Demonstrated experience with Communication.

Problem SolvingIntermediate

Demonstrated experience with Problem Solving.

Educacion

Northeast high school

Experiencia

INTERIM SAFETY COORDINATOR/INTERIM WHSS

Amazon.com
2019 - 2021

Led safety compliance initiatives with a hands-on, empathetic approach, achieving a 40% reduction in workplace injuries during peak hours., Developed and implemented legal protocols in alignment with COVID-19 guidelines, resulting in site-wide adoption and enhanced regulatory compliance., Provided accurate and professional support through strong listening, transcription, and self-assessment skills to reinforce safety protocols and ensure compliance standards were consistently met., Conducted and documented over 150 high-detail fraud investigations per month with 100% accuracy, maintaining full adherence to regulatory requirements and contributing to a secure and trustworthy operational environment.

Customer Service Representative

Franchisee First Pizza Hut
2021 - 2023

Receiving inbound calls from customers wanting to place an order, a complaint, or inquire information about products., Handle payment options via credit card, debit card, gift card or pay at the store.

Turbo tax specialist

Turbo Tax
2025

Help users navigate the software, answer questions about where to enter certain info (like W-2s, 1099s, deductions, etc.)., Explain tax terms in plain language., Assist with troubleshooting tech issues (e.g., login problems, uploading documents, app errors)., Help users understand what credits or deductions they qualify for (like Child Tax Credit, Education Credits, etc.)., Make sure users are getting the biggest refund or paying the least legal amount of taxes., Some specialists offer a final review of your tax return before you file it.

Habilidades

Microsoft ExcelData HandlingCommunicationProblem Solving
Publicado en CazVid - 17 may 2026
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