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Michael
Automotive Technician with 10+ years of mechanic and service management experience
Contacto
Competencias
Performed repairs including suspensions, brakes, alignments, diagnostics, and exhaust systems across various auto repair settings.
Consistently provided exceptional service, communicated repair needs, and ensured customer satisfaction in retail and repair environments.
Managed inventory at AutoZone, administered stock levels, and coordinated store operations to optimize service delivery.
Led technicians and coordinated activities at Big O Tires and during auto sales processes, enhancing team productivity.
Educacion
Idiomas
Resumen
Versatile automotive professional with over a decade of hands-on repair, diagnostics, and service management. Skilled in vehicle repairs, customer relations, and team coordination, committed to quality results and client satisfaction.
Logros Clave
- Managed store operations and customer satisfaction at AutoZone, ensuring inventory accuracy and service quality.
- Performed full line auto and diesel repairs, including diagnostics and roadside assistance at Riverside Auto and Diesel.
- Directed service teams and ordered parts as Service Manager at Big O Tires, enhancing service efficiency and technician coordination.
Experiencia
Commercial Accounts Service Coordinator/Mechanic
Inspect Vehicles / upload estimates, Ensure clients cars ready for sale, Help coordinate the sale, Mechanical repairs, Help Forklift and Move vehicles
Part Sales Manager
Manage/ run the store, Provided good customer service satisfaction, Administered stores’ inventory
Mechanic
Work/ Labor Estimates, Customer Service, Quality Auto Repairs: lift kits, suspensions, brakes, alignments
Mechanic
Mechanical such as lift kits, suspensions, brakes, alignments/diagnostics, Provide customers with the knowledge of repairs needed on their vehicles, Sales and Service
Mechanic
Full line auto and diesel repair, Diagnostics, Road Side Assistance, Exhaust Repair and installation
Service Manager
Speaking to customers/selling services, In Charge of ordering parts for auto repairs, Managing technicians, customer service