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Michael

Outbound Call Center Agent with customer service skills

Video currículum

Remote Outbound Call Center Position
A remote Outbound Call Center Position agent, Contacts customers who have made inquiries or have concerns related to their account, products etc, for a follow up and guide on how resolve issue in a good manner.

Contacto

Accra, Greater Accra, Ghana
Abierto a remoto
Disponible en CazVid
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Competencias

Customer ServiceIntermediate

Provided assistance to customers, addressing inquiries and resolving issues remotely.

Communication SkillsIntermediate

Spoke fluently and handled conversations professionally in a remote setting.

Problem ResolutionIntermediate

Resolved customer concerns effectively through follow-up and explanation.

Remote WorkIntermediate

Operated efficiently in a remote call center environment, managing customer interactions digitally.

Resumen

Experienced in handling customer inquiries, troubleshooting concerns, and providing smooth communication in a remote call center setting.

Logros Clave

  • Handled follow-up communications with customers regarding inquiries and concerns
  • Maintained effective communication in a remote call center environment
  • Demonstrated emotional intelligence and conflict resolution skills

Habilidades

Customer ServiceCommunication SkillsProblem ResolutionRemote Work
Publicado en CazVid - 17 may 2026
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