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Melanie
Contacto
Guatemala City, Guatemala, Guatemala
Abierto a remoto
Disponible en CazVid
Competencias
Chat handlingIntermediate
Demonstrated experience with Chat handling.
Time managementIntermediate
Demonstrated experience with Time management.
Microsoft ExcelIntermediate
Demonstrated experience with Microsoft Excel.
Educación
Bachelor
COLEGIO BAUTISTA SHALOM
Completed 2016
Experiencia
Operations Team Lead
TELUS INTERNATIONAL
APR 2024 - OCT 2024
Back Office Executive
ATENTO
OCT 2023 - FEB 2024
Lead Generation
CLICKATEAM
JAN 2021 - JUN 2022
Customer Service Representative
TELUS INTERNATIONAL
AUG 2022 - OCT 2023
Answering customers' inquiries via chat, Simultaneous chat handling, Work - based on KPI, Answering customers' packaging inquiries via email
EVERISE
NOV 2024 - NOW
Answering customers' medical insurance inquiries via phone call, Work - based on KPI
FEDEX - UPW
Habilidades
Chat handlingTime managementMicrosoft Excel
Publicado en CazVid - 3 jul 2025