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Mehul
Sales Executive with 3+ years of customer engagement expertise
Contacto
Competencias
Utilized CRM tools to track sales interactions, manage customer data, and generate reports.
Handled high-volume outbound and inbound calls, engaging clients and managing communication effectively.
Provided customer support, resolving inquiries about shipment status and issues, maintaining high satisfaction.
Generated sales reports and participated in document matching to improve operational accuracy.
Participated in team projects and managed tasks efficiently within deadlines.
Educacion
Idiomas
Resumen
Experienced sales professional with a focus on customer support, CRM utilization, and high-volume communication. Demonstrates strong teamwork and process improvement skills.
Logros Clave
- Managed customer data and sales pipeline via CRM at ECHT PVT LTD
- Led document matching initiatives to enhance accuracy and reduce errors at TTEC INDIA
- Handled high-volume inbound calls and provided exceptional customer service at Tech Mahindra LTD
Experiencia
SALES EXECUTIVE
Leveraged the CRM database to manage customer data, log calls, and other activities, and generate reports to deliver actionable insights, and develop the sales pipeline., Handled high-volume telemarketing operations with expert use of client management software and computer dialing., Completed...
BACK OFFICE
Led document matching initiatives to enhance accuracy and compliance, significantly reducing processing errors and streamlining workflows., Managed time efficiently in order to complete all tasks within deadlines., Followed up with customers about resolved issues to maintain high standards of...
TELE CALLER AND ADVISER
Promoted high customer satisfaction by resolving problems with knowledgeable, and friendly service., Approached customers and engaged in conversation through the use of effective interpersonal and people skills., Managed high-volume inbound calls, providing exceptional customer service and...